Contact & support

Business Name (DBA): trematria
Legal Entity: Joseph Langifisi
Product / Platform: Trelab
Support Email: joseph@trematria.com

Technical questions, integration enquiries, payment assistance and refund requests are handled directly by trematria.

Contact the business

Joseph Langifisi, sole trader trading as trematria (product platform: Trelab).
Australia
Email: joseph@trematria.com

How to request help

Email a description of the issue and, if applicable, your order reference or task identifier. Do not send passwords, API keys, card details or sensitive research data. Support is provided by email; no 24-hour response or enterprise service-level commitment is advertised.

Current availability

The public MCP provides read-only status and architecture inspection. The browser terminal is a local simulation. The credit pack can be purchased through the Stripe Buy Button on the home page. Public execution access remains in development. Contact us before purchase if you require immediate execution access.